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Refund Policy
Thank you for shopping with Mishkan Living. Each piece is thoughtfully handcrafted and packaged with care. Because our products are handmade and produced in small batches, we do not offer returns or exchanges.
Returns & Exchanges
All sales are final. We do not accept returns or exchanges unless the item is damaged or incorrect due to an error on our part.
Damaged or Incorrect Orders
We want you to be fully satisfied with your purchase. If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.
To help us resolve the issue quickly, please submit a Support & Returns Request via the Contact page and include:
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Your order number
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Photos of the damaged or incorrect item
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A brief description of the issue
Once we receive your request, we will review the information and respond as quickly as possible. If the issue is confirmed, we will work with you to:
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Replace the item, or
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Offer a store credit
Shipping & Handling
If a replacement is approved, Mishkan Living will cover shipping for the replacement item.
How to Submit a Request
Please submit your request through the Support & Returns Request form below. We will respond within 3 business days.
Need Help?
If you have any questions or need assistance, please contact us through the Contact page and we’ll be happy to help.
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Support & Returns Request form
Feel free to reach out to us for any support.